We have a firm cap of 3 to 4 dogs at any one time. This applies to both daycare and boarding without exception. A smaller group means less stress for the dogs, more individual attention, and caregivers who are genuinely engaged with each dog rather than managing a crowd.

Yes, for every new dog before their first daycare session or boarding stay. You bring your dog to our home, they explore the space and meet us, and we assess compatibility with the current group. It takes about 30 minutes and makes the first actual session go much more smoothly.

Your dog must be up to date on core vaccinations before any service. We will confirm the specific requirements when you get in touch. All dogs in our care must be vaccinated to protect every animal in the group.

Tell us about your dog when you get in touch. Our home-based, small-group model works well for many anxious and reactive dogs because the environment is calm, the group is small, and the caregivers are consistent. We will be honest if we think our service is or is not the right fit.

Weekly regulars may qualify for a package rate. Ask us when you get in touch. If you need the same day or days each week, we recommend getting in touch early to secure a regular slot before it fills.

Completely fine. First-time daycare dogs are welcome. The meet-and-greet helps significantly — your dog gets to explore our home before the first session so the environment is already familiar. We handle first-timers regularly and know how to make the transition smooth.

Drop-off in the morning, then morning playtime with the group, enrichment and mental stimulation activities, a proper rest period at midday, outdoor and backyard time in the afternoon, and a wind-down before pickup. Photos are sent during the day. We do not run a non-stop activity centre — rest is a deliberate and important part of the routine.

Bring your dog's own food portioned per meal if possible, any medications with clear written instructions, a collar with ID tags, and a comfort item from home if they have one. Familiar items help dogs settle more easily in a new environment.

Multi-night discounts are available for longer stays. Ask us about this when you get in touch to book and we will work out a rate that makes sense for the length of time you need.

Yes. Daily photos and a short message are sent during every boarding stay. You will know how your dog slept, what they ate, and how they are settling in without needing to ask us. Updates are standard, not something you have to request.

We cover most neighbourhoods in Greater Sudbury including New Sudbury, Garson, Flour Mill, Minnow Lake, Donovan, South End, and Downtown Sudbury. If you are unsure whether you are in range, give us a call and we will confirm.

We offer 30-minute and 60-minute walks, available as single sessions, weekly packages (5 walks), or monthly plans (20 walks). Weekly and monthly packages include a small saving compared to booking individual sessions.

Please give us as much notice as possible if you need to cancel or reschedule. Get in touch directly and we will work it out. We understand that plans change and we handle cancellations on a case-by-case basis.

We accept e-transfer, cash, and most major payment methods. Payment details will be confirmed when you book. All prices are in Canadian dollars and subject to applicable HST.

As early as possible, especially for boarding around holidays and long weekends. Spots fill quickly and we can only take a maximum of 3 to 4 dogs at a time. For regular daycare, we recommend securing a recurring slot rather than booking one session at a time.